WHITEHAT
HubSpot CRM Project & Implementation Manager
Leading CRM discovery, solution design, implementation and project delivery, with a focus on building practical systems that support commercial and operational teams.
CRM · TECHNOLOGY · BUSINESS OPERATIONS
Making technology
work better for people.
I'm Thanos — a CRM and technology professional focused on connecting business needs with thoughtful systems, processes and digital experiences.
A little about me ↓ATHENS, GREECEAVAILABLE FOR SELECT PROJECTS01 — 04
01 / ABOUT
Bridging the gap between business strategy and the systems that bring it to life.
My work sits at the intersection of CRM, technology and business operations. I enjoy understanding how organisations work, identifying where friction exists and shaping practical solutions that make everyday work clearer and more effective.
From discovery and solution design to implementation and delivery, I bring a structured, people-first approach to complex projects.
02 / EXPERIENCE
A career shaped by technology, customers
and business transformation.
April 2026 — Present
MSTAT
Technical Presales Manager
Worked across technical presales and commercial conversations in the messaging technology space.
Upstream
Account Executive · E-commerce, Greece & Cyprus
Worked with e-commerce accounts across Greece and Cyprus, connecting commercial objectives with digital solutions.
Signal Ocean
Sales Operations & Client Success
Worked across sales operations and client success in a maritime technology environment.
03 / SELECTED WORK
Projects, ideas and areas of exploration.
01CRM strategy · Implementation
CRM systems that support the way teams actually work
A practical approach to discovery, process mapping and CRM implementation — connecting people, data and workflows.
Case study coming soon02E-commerce · Digital experience
Rethinking the product discovery experience
Exploring a search-first customer journey, guided product discovery and a more useful catalogue experience.
Concept project03Business operations · Automation
Turning fragmented processes into connected workflows
An ongoing area of exploration: reducing manual work and creating clearer operational visibility through connected tools.
Selected work coming soon04 / INSIGHTS
Notes on CRM, technology and
the work behind better systems.
CRM & Operations · Coming soon
A CRM implementation should start with the process, not the platform
Why understanding how a business works is the most important step before configuring any CRM.
Digital systems · Coming soon
Good systems make work feel simpler
A few thoughts on reducing friction between teams, tools and information.
HAVE A PROJECT IN MIND?
Let's make
something work.
Contact details will be added here before launch.